24/7 Emergency Response Active

Emergency
Waste Response

24/7 rapid response for waste emergencies across Greater Accra and Ashanti Region. Call now for immediate dispatch.

< 4 hrs
Emergency
< 24 hrs
Urgent
< 48 hrs
Standard

What Counts as an Emergency?

If any of these apply, call us immediately. Do not wait for the next scheduled collection.

Overflowing Bins Near Sensitive Areas

Overflowing commercial bins near food markets, hospitals, schools, or public gathering spaces. These create immediate public health risks and require same-day response.

Post-Flood Waste Clearance

After flooding events, contaminated waste and hazardous debris must be cleared urgently. We deploy specialist crews and PPE for post-flood situations across Greater Accra.

Industrial Spills & Hazardous Waste

Industrial spills, chemical contamination, or hazardous waste requiring specialist handling. Our certified hazmat crews respond within 2 hours, 24/7.

Our Response Process

From your first call to site clearance — here's exactly what happens.

STEP 01

Call or Report Online

Immediate

Call 0800-PCM-911 or submit an online report. Our emergency coordinator answers immediately.

STEP 02

Dispatch Confirmation

Within 15 minutes

You receive an SMS confirmation with crew details, estimated arrival time, and a tracking link.

STEP 03

Crew On-Site

Within 4 hours

Trained and fully equipped crew arrives. Full PPE protocols observed for all emergency types.

STEP 04

Site Cleared & Documented

Same day

Site is fully cleared and a digital clearance report is issued with photos, tonnage, and disposal docs.

Our SLA Commitments

We commit to these response times in writing on every emergency service contract.

Emergency Type Response Time Availability
Hazardous spill
2 hours 24/7
Overflowing bins (market/hospital)
4 hours 24/7
Post-flood clearance
6 hours 24/7
Bulk waste emergency
12 hours Mon–Sat
Construction waste
24 hours Mon–Sat

Need Help Right Now?

Our emergency coordinators are standing by 24 hours a day, 7 days a week.

0800-PCM-911

Toll-free. Available throughout Ghana.